Clients terms and conditions

T+Cs

Client Terms

This agreement is made to the client.
Engaged in a naked, topless and lingerie/outfit domestic cleaning service.

And Fantasy Clean Ltd.

Agreement for services. Fantasy Clean wishes to engage a naked, topless and lingerie/outfit domestic cleaning service to our clients. The cleaner wishes to provide the above services to Fantasy Cleans clients.

The parties agree to the following:


Engagement.

Fantasy Clean agrees to engage the cleaner to provide services to the clients upon and subject to the terms and conditions and DBS checks that will need to be carried out.
Fantasy Clean has a strict over 25 years age limit to be able to register as a client.
The client address used for registration is the only address that the cleaners will attend.

Duties and responsibilities

The cleaner agrees to perform work for Fantasy Clean on the terms and conditions set in this agreement. They agree to all necessary time and attention to the performance of the duties specified in this agreement.
The cleaner will be required to carry out the following duties: vacuuming, general tidying, making beds, washing/drying up, polishing, cleaning of bathrooms, sweeping/mopping floors, cleaning of internal windows, ironing. They are not to clean at any height and their feet must always remain on the floor.
The cleaner will not carry out any of the following duties: cleaning of ovens, emptying bins, unblocking drains, no use of strong chemicals, end of tenancy cleans, deep cleans, excessive lifting of heavy items.
The cleaner works on behalf of Fantasy Clean on a self employed basis and is responsible for their own deductions/tax bills owed to HMRC.
Cleaner must always be of a smart appearance when arriving at the clients property. Smart black trousers, smart shoes and a plain top with hair and make-up done.
NO JEANS, TRACKSUITS, TRAINERS OR HATS to be worn.
The cleaner will immediately decline and notify Fantasy Clean if the client asks them to perform any restricted services.
The client is responsible for supplying the cleaner with cleaning materials/equipment. The cleaner can decline to use any materials/equipment which they feel is unsafe or poses any danger.
The cleaner shall perform their duties in a professional and competent manner and will complete all work within the allocated booking time.

Cleaners Conduct

The cleaner acknowledges that they are providing a naked, topless, lingerie/outfit service as requested by the client for the full service time.
The cleaner will not offer  a cleaning service if more than one person is present at the property.
Client acknowledges that it will be a breach of contract if they initiate any physical or sexual conduct with the cleaner whether the cleaner has consented or not.
It shall be a criminal offence for a client to have any physical or sexual contact with the cleaner. The cleaner and the client will have signed the necessary documentation to agree that this is a contract only for naked, topless, lingerie/outfit cleaning. In the case of such an occurrence, the cleaner should leave the property immediately and notify Fantasy Clean for us to take the necessary action against the client.
Cleaner is under an obligation to leave the property if the client is under the influence alcohol/drugs or starts to partake in this activity while the cleaner is present.
The cleaner under no circumstances is to accept any drugs/alcohol and it is a breach of this agreement for the cleaner to serve any of the prohibited substances to the client.
The cleaner shall not pose or allow any photography by the client during the services. The cleaner will leave the property immediately if this happens.
The client shall not be naked and/or conduct any sexual activity on themselves while the cleaner is present.
The client will not attempt to poach Fantasy Cleans cleaners. There is a poachers fee if we find out this has occurred. Upon signing our agreement you are accepting you are aware of this legally binding payment.

Cleaners Safety

Notwithstanding any of the provisions of this clause, the cleaner acknowledges that Fantasy Clean has taken all reasonable processes within its means and entered into relevant agreements to ensure the integrity of the clients and shall not be responsible for safeguarding the cleaner whilst working at the clients property. The cleaner shall remain vigilant and decline to work in any property they deem unsafe.
The cleaner must email/text Fantasy Clean when they arrive at the property and then again once they have left the property.
In case of any hostile behaviour, aggression or alcohol/drug use, the cleaner will leave the property immediately.
The cleaner will not disclose any personal information i.e full name, home address and contact number.
All communication between the client and the cleaner relating to the service shall go through Fantasy Clean and not directly with the cleaner.
Fantasy Clean advises the cleaners to have a driver i.e private registered taxi to take and collect them from the property. This is a scheme to safeguard the cleaner knowing they arrive and leave safely.
Fantasy Clean guarantees to keep the clients personal information confidential and it will not be disclosed to anyone and all details will be kept on out computer software only. We are fully compliant with GDPR regulations.
The cleaner guarantees to keep the clients information confidential and should not disclose to anyone other than the law enforcement agency if ever required.

Liability

Fantasy Clean shall not be liable for any loss or damage sustained by the client to their property. In the area where the cleaner is performing their work or handling materials, the loss or damage will be due to the cleaners own negligence.
The cleaner acknowledges that their safety and wellbeing should be guaranteed by the client in whose property they are providing the service for. The cleaner should inform Fantasy Clean immediately if a property becomes hazardous to work in and Fantasy Clean shall notify the client immediately and terminate the contract of service.
The cleaner is not obliged to provide a cleaning service in any property they regard as unsafe, provided they inform Fantasy Clean of such conditions before refusal to work.
The cleaner is not an agent, party, joint venture nor employee of Fantasy Clean. Cleaner should have no authority to bind or otherwise obligate Fantasy Clean in any manner nor shall cleaner represent to anyone that they have the right to do so.
The cleaner agrees that if Fantasy Clean suffers and loss or damage as a result of a violation of the provision the cleaner will indemnify and hold harmless Fantasy Clean from any such loss nor damage.
Fantasy Clean will hold public liability insurance up to £1million.

Entire Agreement

This agreement contains the entire understanding and agreement between the parties, may not be amended or modified in any respect, except by a subsequent agreement.

Waiver

No waiver of any provision of this agreement shall be deemed, or shall constitute a waiver of any other provision, whether similar nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver.

Governing Law

Any disputes concerning the breach of interpretation of any provisions of this agreement shall be governed by the laws of England and Wales. English courts shall have exclusive jurisdiction over all disputes arising.
The parties acknowledge and agree that the parties are executing this agreement voluntarily and without any pressure or undue influence. The parties have carefully read this agreement and have asked any questions needed to understand the terms, consequences, and binding effect of this agreement and fully understand them. The parties have sought the advice of an attorney of their respective choice if so desired prior to signing this agreement.

Trading hours for Fantasy Clean
Monday – Thurday: 7am until 10pm
Friday: 7am until 9pm
Saturday: 8am until 9pm
Sunday: 10am until 4pm

All cleaners should be out of the clients properties by the end of our business hours and email/text Fantasy Clean to clarify the end of shift.

DECLARATION: The client declares having read and understood the terms of this policy and accepts to be legally bound by the same.